Report support
Contact support when users need help understanding private report access, selected profile context, repeat activity, timing, or saved history.
Contact Synapse AI
Contact support for Instagram visitor analytics questions.
Contact Synapse AI for support with private Instagram visitor reports, account setup, payments, privacy questions, report access, or general service requests.
Private one-time report. Independent product — not affiliated with Instagram or Meta.
- Visitor report support
- Account setup questions
- Payment and access help
- Privacy and policy questions
Search Intent
Why this page matches the search.
A clear contact page improves trust for users comparing Instagram analytics tools because it explains how to reach support for reports, payments, privacy, and account access.
Private Instagram visitor report workflow
Synapse AI organizes one selected Instagram profile into a private report flow: recent activity signals, repeat visits, peak timing, ranked patterns, confidence notes, and a clear next report action.
Payment support
Support can help users review payment status, report access issues, and related account questions.
Privacy support
Users can ask about account data, report privacy, service boundaries, and Synapse AI independent product status.
Report Workflow
Identify the support topic
Choose whether the question is about visitor reports, account access, payments, privacy, or general service use.
Share enough context
Include the relevant account or report signals so support can review the issue.
Return to the report flow
After support, users can continue from the dashboard or visitor report workflow.
Response Time
Usually within 24-48 hours
Support Hours
Monday - Friday, 9AM - 6PM EST
Emergency Support
Available for critical issues
Independent product. Not affiliated with Instagram or Meta.